Premium Aluminium Spannrahmen für Künstler in Wien

1. GENERAL / CONTRACT CONCLUSION

These terms of delivery and sale (General Terms and Conditions) exclusively apply to all our deliveries and services. We do not recognize any deviating conditions unless we have expressly agreed to them in writing. All offers are subject to change and apply only while stocks last. The product presentation in the online shop does not constitute a legally binding offer but an invitation to place an order. By clicking the button 'Order with payment obligation' or 'Submit order and proceed to online payment', you submit a binding order for the goods in the shopping cart. We store the contract text and send you an automated email confirming receipt of your order. The purchase contract is concluded with this email confirmation. You can view past orders in your customer account. The contract language is German. We reserve the right to correct any display/technical errors in pricing, images, product descriptions, or other content, as well as other mistakes.

2. PRICES

Our prices are always gross prices, i.e., prices including VAT. The corresponding VAT amount is displayed separately for each item.

3. PAYMENT AND DELIVERY CONDITIONS FOR DIRECT PURCHASE

Existing customers with a customer number must make payment within 14 days. For new customers, we request advance payment via PayPal or credit card. If you purchase by credit card, your credit card account will be charged when the order is dispatched. Shipping for all deliveries is subject to prepayment. If a customer, whether existing or new, falls into arrears with their payment, we may charge default interest of 5% (for entrepreneurs according to § 14 BGB, 8%) above the ECB base rate to compensate for the disadvantages incurred as a result. If we incur additional damages due to the delay, we may also claim these. In the event of payment default by a customer, we are entitled to withhold all deliveries to that customer under other contractual relationships. We accept no liability for damages arising from non-delivery. Customers can process their orders directly online through the web shop www.innovative-frame.com or order by phone or email. Note: Delivery to P.O. boxes is not possible. Please always provide your phone number for inquiries. Shipping costs (domestic): Due to the high cost of transport and packaging, our products must be shipped by freight. Shipping costs within Vienna and surrounding areas: Free Shipping costs within Austria: €60-100 * The shipping costs apply to orders up to a maximum size of 200x200 canvas and up to 5 pieces. For larger orders, please inquire individually. Self-collection is possible by prior arrangement. Shipping costs (international): Shipping costs abroad are calculated individually for each delivery. Please contact us for international orders via email or phone. Shipping costs to Germany: €60-160 * The shipping costs apply to orders up to a maximum size of 200x200 canvas and up to 5 pieces. For larger orders, please inquire individually. Our bank details are as follows: Raiffeisenlandesbank IBAN: AT27 3200 0000 1037 5590 BIC: RLNWATWW

4. DELIVERY / DELIVERY TIME

Deliveries are made within 8 working days (Monday to Friday) from the date of order confirmation, or in the case of advance payment, from the next working day after receipt of your transfer/deposit. The stated delivery period begins on the date of the order confirmation. The period is considered met if the goods to be delivered are dispatched before the deadline. All agreed delivery times are subject to correct and timely self-delivery if we are not responsible for the unavailability. The delivery time is extended appropriately in the event of labor disputes, particularly strikes and lockouts, or circumstances not attributable to us, such as legal or official orders (e.g., import and export restrictions) or in cases of delivery delays due to force majeure. These circumstances are also not attributable to us if they occur during an existing delay. We will inform you of the start and end of such hindrances in important cases as soon as possible. In the event of delivery delays for which we are not responsible, we are entitled to cancel the contract for the unfulfilled part of the contract and charge for services rendered so far. We are not liable for delivery delays or contract cancellations resulting from the above circumstances. If we are responsible for failure to meet binding deadlines and dates, or if we are in default, your claim for compensation for delay-related damages is limited to a total of 5% of the invoice value of the deliveries and services affected by the delay. The liability is limited to foreseeable and typical damages. Further claims are excluded unless the delay is due to intent or gross negligence by us or our agents or legal representatives.

5. TRANSPORT DAMAGE

For commercial customers, the risk of damage passes to the customer as soon as the shipment leaves our premises. For consumers, in the case of consumer goods purchases, the risk passes to the customer upon receipt of the shipment. To handle compensation or replacement, please request a report from the delivery person (e.g., stating the type of damage, location, and time) and a pre-prepared assignment form from us. Even if the transport damage is not visible externally, the recipient should immediately request a damage report from the delivery person.

6. RIGHT OF WITHDRAWAL

Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day you or a third party other than the carrier and indicated by you acquired possession of the last goods. To exercise your right of withdrawal, you must inform us Sebastian Liniewicz Einzelunternehmen Gußriegelstraße 15/32 A-1100 Vienna Phone: +43 660 6625919 Email: by means of a clear declaration (e.g., a letter sent by post, email, or phone call) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Consequences of withdrawal If you withdraw from this contract, we will reimburse to you all payments received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. In no case will you be charged any fees for such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You must return the goods to us or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. Sebastian Liniewicz Einzelunternehmen Gußriegelstraße 15/32 A-1100 Vienna The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. In the case of goods which by their nature cannot be returned by post, the cost is estimated at a maximum of €250. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. Model withdrawal form (If you want to withdraw from the contract, please fill out this form and return it to us.) • To Sebastian Liniewicz Einzelunternehmen, Gußriegelstraße 15/32, A-1100 Vienna, Email: • I/We (*) hereby withdraw from the contract concluded by me/us (*) concerning the purchase of the following goods (*)/provision of the following service (*): • Ordered on (*)/received on (*): • Name of consumer(s): • Address of consumer(s): • Signature of consumer(s) (only if this form is notified on paper): • Date: _____ (*) Delete as appropriate. Alternatively, you can download a pre-made withdrawal form.

7. EXCLUSIONS FROM THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply to distance contracts: • for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, • for the delivery of goods that, after delivery, are inseparably mixed with other goods due to their nature, • for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

8. RETENTION OF TITLE

The delivered goods remain our unrestricted property in all cases until full payment of all claims from the delivery contract. The place of jurisdiction is Vienna, as far as the customer is a merchant within the meaning of the German Commercial Code (HGB).

9. WARRANTY / RESERVATIONS / LIABILITY

If the customer is a merchant within the meaning of the German Commercial Code (HGB), the warranty rights presuppose that the customer has duly fulfilled their obligations to inspect and notify defects in accordance with § 377 HGB. In this case, claims for defects expire 12 months after the goods delivered by us have been handed over to our customer. This does not apply where the law prescribes longer periods. Before returning the goods, our consent must be obtained. If the purchased item is defective, you can request rectification (repair or replacement) from us within the statutory warranty period. Unless otherwise expressly agreed, further claims, regardless of the legal grounds, are excluded. We are therefore not liable for damage that has not occurred directly to the delivery item (consequential damage), particularly not for lost profits or other financial losses. The aforementioned limitation of liability does not apply if the damage is due to intent or gross negligence, breach of essential contractual obligations, delay in performance, or claims under §§ 1, 4 of the Product Liability Act. Essential contractual obligations ('cardinal obligations') in the above sense are obligations on which the buyer relies and may rely. Furthermore, essential contractual obligations are those whose breach endangers the achievement of the contract's purpose. Claims for damages can, in all cases, also in the case of failed rectification or replacement, only be made against us if we are guilty of intent or gross negligence. If our liability is excluded, this also applies to the personal liability of our employees, staff, representatives, and vicarious agents. This does not apply to damage resulting from injury to life, limb, or health; in such cases, we are also liable in the event of simple negligence on the part of our legal representatives or our vicarious agents. Price changes, delivery possibilities, errors, printing errors, technical changes by the manufacturer, and order acceptance are reserved. If you have been shown samples/images, these are non-binding. Minor deviations in execution and dimensions are permissible.

10. OS PLATFORM FOR DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr/. We are not obliged or generally willing to participate in a dispute resolution procedure before a consumer arbitration board.

11. FINAL PROVISIONS

If individual provisions are ineffective, the remaining provisions remain effective.